Privacy Policy

This page explains what personal data Banners.trade collects, why we collect it, and how we use it.

1. Data we collect

When you place an order or contact us, we may collect your name, email address, phone number, billing/delivery address, order details and uploaded artwork.

2. How we use your data

We use your data to process orders, provide customer support, send order updates, prevent fraud, and improve website performance and user experience.

3. Payment and third parties

Payments are processed by secure payment providers. We share only necessary information with providers and couriers to complete your order and delivery.

4. Cookies

We use cookies to keep the website working and to fulfil orders, including remembering your basket, login/session state and checkout progress. We may also use basic analytics cookies to understand website performance and improve user experience.

5. Marketing emails

We only send marketing communications where you have opted in or where otherwise allowed by law. You can unsubscribe at any time.

6. Data retention

We retain order and account data only as long as needed for contractual, legal, tax and support purposes, then securely delete or anonymise it.

7. Your rights

You may request access, correction, or deletion of your personal data, subject to legal obligations. Contact us and we will respond within applicable timeframes.

8. Contact

For privacy requests, use our contact page and include enough information for us to locate your records.